Neo Joggers

We've provided size recommendations and size charts but in general you should size up by at least 1 more than your American size. If you are still unsure about your size please hit the button below and provide your height and weight and we will get back to you within 48 hours on a recommended size. All of our garments are made in China unless stated otherwise and have smaller sizing than normal American sizes.

  What's My Size? (provide your height and weight)

Free Shipping over $50 USD

Standard Shipping takes approximately 10-20 business days. 

Express Shipping takes approximately 6-11 business days. 

Please note there may be additional delays during busy periods or holidays.

We are not responsible for any duties or customs fees.

Chinese New Years Processing Delays
Unfortunately, due to the Novel Coronavirus the Chinese Government has extended the Chinese Spring Festival to February 9th. All effected orders with standard shipping will be upgraded to expedited to compensate for the extra processing time. If you have any questions or concerns please feel free to contact us. 

Returns
The return process must be started within 14 days of receiving your order.
It must be unused and in the same condition it was sent.
Returns are reimbursed in store credit.

Non-returnable items:
Gift cards, Jewelry

Sale items
Only regular priced items may be returned or exchanged, sale items cannot be returned.

Exchanges
If you need to exchange it for the same item, we've provided instructions on our Refund Policy Page. You will be required to pay return shipping but we will pay for the shipping of the new item.

For a more details please visit our Refund Policy Page